FAQs

Q. Can you accommodate all types of garments when doing embroidery or printing?

A.  Yes, we can.

Q. Examples of garments.

A . T-shirts, polo shirts, hoodies, jumpers, jackets, fleeces, baseball caps, shirts, sports wear, workwear, equestrian wear etc.

Q. Can I bring my own garments to you?

A.  Absolutely.

Q. Do you provide workwear?

A.  Yes, we have provided workwear for clients across the corporate spectrum, from uniforms for bars, restaurants, and clubs, to engineering firms, crèches and even equestrian stables.

Q. How can I get my logo to you?

A.  The fastest way is by emailing us a jpeg image file which we then digitise, but we can easily scan images from letterheads, business cards, and even digital photos.

Q. Do you have a maximum or minimum order?

A.  No. We’ll happily do one-off items or runs in excess of 1,000 units

Q. How quickly can you finish the job?

A.  It will depend, but we normally finish all orders inside 7 working days after the artwork is signed off

Q. Is it possible to have orders completed in less than 7 working days if needed?

A.  Yes, don’t hesitate to ask our friendly staff.

Q. How much does it cost?

A.  Costs fluctuate depending on the size of the designs, the quantities and your choice of garment. In a nutshell, order more pay less!

Q. Will I be able to view my design/logo before it is run?

A. Yes, we email a proof before we run the job. After your approval, we will put the order into production. No order commences without approval from the customer.

Q. How is screen printing different from embroidery?

A. In screen printing, the more the number of colours used, then the more it will cost. For each colour we have to prepare separate screens. We use ink in screen printing and threads in embroidery. In embroidery there are no screens to set up, but we have to digitize the artwork. In embroidery it does not matter how many colours you have in your artwork. The number of stitches is what decides your cost.

Q. How do I keep my costs down

A. Simply be as prepared as you can when looking for something. Its very common somebody will come in and give us an idea, on which we work with. Then when we produce a design, the customer changes their mind to something else or produces a design they liked the look off. And so the process starts again, which drives up cost. We would gladly do up design after design, but this can become mad expensive. We would ask our customers to search a few designs and bring them in to give us a better idea of what they are looking for as this can be a great help, which reduces time and therefore cost.

Q. Whats the best way to bring in your design

A. The best way is a vector file. We do accept PDF’s or JPEGS but to convert them might occur an extra charge.